AMC SERVICES

AMC Services

Shloka infotech's Annual Maintenance Service is the simplest and most effective solution to keep your IT Infrastructure running hassle-free. Backed by a team of highly qualified L1, L2 and L3 Experts, we enable leading companies across Nagpur to optimize, secure, manage and support their mission-critical infrastructure. Our continuous follow-up and support have helped organizations reduce cost, increase efficiency and manage risk. Our AMC Services include 360° Support for Endpoints, servers, network, backup, security, gateway, surveillance, power solutions etc. Our AMC Services are appreciated by clients for quick, regular and reliable maintenance.

What we offer?

  • Quality maintenance service
  • Complete package of maintenance service for a cost effective range.
  • Most importantly, As the computer AMC is post warranty cover, it will help you to save time as well as money.
  • System protection against viruses, spywares and Malware.
  • Upgrading and assembling your computer
  • Recovering hard disk data
  • Maintaining, repairing, servicing your printer and monitor
  • Keeps your computer perfectly tuned round the clock.

Types of Computer AMC:

Comprehensive Maintenance
 
Includes Complete Hardware and Software support as per the SLA including spare replacement at no additional cost to the client
Non Comprehensive Maintenance
 
Includes Complete Hardware and Software support as per the SLA excluding spare replacement. The cost of any spare replacement will be borne by the client
Resident Engineer Service
 
Includes deputation of L1, L2 or L3 Engineer at the client location on all working days or alternative days as per the requirement or SLA
Extended warranty services
 
Includes only hardware support and spare replacement at no additional cost to the client